Diary thesis: Accounts Receivables Clerk

Abstract

This thesis is written in the form of a diary that follows the author's capabilities to apply their knowledge and skills in their work during an eight-week observation period as an Accounts Receivable Clerk at Vähittäiskaupan Tilipalvelut VTP Oy. The author is employed full-time by VTP Oy. The diary entries are recorded weekly and include daily observations and weekly analyses. The daily entries contain descriptions of daily tasks and challenges encountered. The weekly analyses focus on the challenging parts of the week and their theoretical significance in connection to accounts receivable. Accounts receivable work is primarily focused on managing the sales ledger, handling bank statements and reference number payments, and reconciling suspense accounts and bank accounts.