Health personnel's willingness to implement digital methods of patient data handling.
Mbwoge, Shantal Nkonge (2023)
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023060220686
https://urn.fi/URN:NBN:fi:amk-2023060220686
Tiivistelmä
Abstract:
This qualitative study aims to understand personnel’s views of and willingness to change method of handling patients’ health-care information from a manual to a digital method in a general district hospital. Information technology systems like electronic health records and medical health records have been used recently by healthcare organizations to provide quality healthcare and to enhance professional performance. The research questions were geared towards the challenges faced in retrieving health information and the management process that enables healthcare professionals to achieve proper handling of patient's healthcare information. This study was conducted using semi-structured interviews with six general practitioners (GP) and six nurses from different healthcare facilities in the same region. The theoretical framework of this study was based on the technology acceptance model, information system success model, organizational empowerment, and research on the implementation of modern technology. The results show that organizational commitment to facilitating conditions and information quality are the key factors that organizations must consider before implementation. Incorporating comprehensive training to develop professional skills and competence in using information technology such as electronic health records is essential. The results also indicate that stakeholder involvement in some stages of implementation might play a vital role, as managers must communicate the urgency of the change in their healthcare facilities.
This qualitative study aims to understand personnel’s views of and willingness to change method of handling patients’ health-care information from a manual to a digital method in a general district hospital. Information technology systems like electronic health records and medical health records have been used recently by healthcare organizations to provide quality healthcare and to enhance professional performance. The research questions were geared towards the challenges faced in retrieving health information and the management process that enables healthcare professionals to achieve proper handling of patient's healthcare information. This study was conducted using semi-structured interviews with six general practitioners (GP) and six nurses from different healthcare facilities in the same region. The theoretical framework of this study was based on the technology acceptance model, information system success model, organizational empowerment, and research on the implementation of modern technology. The results show that organizational commitment to facilitating conditions and information quality are the key factors that organizations must consider before implementation. Incorporating comprehensive training to develop professional skills and competence in using information technology such as electronic health records is essential. The results also indicate that stakeholder involvement in some stages of implementation might play a vital role, as managers must communicate the urgency of the change in their healthcare facilities.