A Airlines customer green experience optimization analysis

Tan, LiHao (2023)
 
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Tan, LiHao
2023
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https://urn.fi/URN:NBN:fi:amk-2023060220779
Tiivistelmä
Based on the literature, this paper analyzes the passenger service quality of airline A, and finds that the existing evaluation indicators are not set; using hierarchical analysis to establish the weight, and the evaluation standard and specification.
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