The Strategic Use of Design Thinking Supporting Leadership in Promoting Work Well-being in the Shipbuilding Industry
Manikas, Sarita (2023)
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023060421129
https://urn.fi/URN:NBN:fi:amk-2023060421129
Tiivistelmä
Design thinking and service design offer a holistic, cross-disciplinary and innovative approach to leadership and organizational development. The potential of design thinking is not yet exploited in organizations. The central theme of this thesis was to explore the organization’s and management’s role in influencing the well-being of employees and how leadership could be developed through design thinking.
The aim of this thesis was to explore and offer solutions for improving employee experience and well-being at work through quality of leadership and management in the maritime industry by using design thinking. The topic is relevant, as the work culture of today is going through a period of change, with more and more young people, millennials, and their values and ways of working taking over the world of work. The information society brings its own challenges to the transformation of working life.
The commissioner of this thesis is a company called Klusterdot oy. Klusterdot oy is a start-up company founded in 2019 the aim to serve the demanding needs of today's maritime industry. The company's main business is in consulting in naval architecture with a focus on supporting the concept and early design phases of a ship building process.
Klusterdot oy believes that quality in management will be an important competitive factor in the future, especially in the maritime industry, which already has limited human resources and can no longer afford to lose its marginal competence. The result of this thesis was to produce an educational package for Klusterdot, to enable the company to use the package for its clients for teaching and training purposes. The educational package was prepared for the needs of the commissioner of this thesis.
The aim of this thesis was to explore and offer solutions for improving employee experience and well-being at work through quality of leadership and management in the maritime industry by using design thinking. The topic is relevant, as the work culture of today is going through a period of change, with more and more young people, millennials, and their values and ways of working taking over the world of work. The information society brings its own challenges to the transformation of working life.
The commissioner of this thesis is a company called Klusterdot oy. Klusterdot oy is a start-up company founded in 2019 the aim to serve the demanding needs of today's maritime industry. The company's main business is in consulting in naval architecture with a focus on supporting the concept and early design phases of a ship building process.
Klusterdot oy believes that quality in management will be an important competitive factor in the future, especially in the maritime industry, which already has limited human resources and can no longer afford to lose its marginal competence. The result of this thesis was to produce an educational package for Klusterdot, to enable the company to use the package for its clients for teaching and training purposes. The educational package was prepared for the needs of the commissioner of this thesis.