The Impact Of the Covid-19 Pandemic on the Operation of Logistics Companies in Nigeria

Abstract

The effects of Covid-19 on the industrial sector are numerous and have caused widespread complications for businesses and economic activities since 2020. With logistics, supply chains and transportation, the study to examine what impact the Covid-19 pandemic has had on the operation of logistics companiesin Nigeria. Employing qualitative data collection and analysis, two managers from five popular logistics companies were interviewed and their responses were thematically analyzed using Nvivo qualitative analytical software. Findings of the study revealed that: (1) these consequences take on a positive and negative light within the context of how LSP operations were affected, their responses to the rapidly changing business environment and their prioritisation of worker health and safety, (2) the pandemic had a significant impact on the operations of logistic service providers, leading to changes in business models, increased operational costs, and disruptions in supply chain management and (3) logistic service providers have implemented new technologies and processes to increase efficiency and ensure the continuation of their operations. Overall, the study of the impact of the Covid-19 pandemic on the operations of logistic service providers in Nigeria highlights the significant challenges faced by the industry and it also underscores the importance of innovation and adaptation in the face of adversity, and the resilience of the logistic service industry in Nigeria.