Standardization of the onboarding and training procedures in the company X supply chain environment.
Komarova, Anastasiia (2023)
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023060521456
https://urn.fi/URN:NBN:fi:amk-2023060521456
Tiivistelmä
Onboarding process of new employees is a common procedure in companies regardless of the area of specialisation. If it is logically structured and aligned with organisation’s demands, employees’ performance is increased. It also aids new hires in adjusting to the company’s targets, culture, and requirements. The main objective of the study was to find the ways to standardise and improve training process of new employees in the case company.
Qualitative research method was conducted, during which the current training process of the supply chain department was reviewed as well as its development over the years. Qualitative data was gathered from various sources, including external materials needed for collecting information regarding the discussed issue, data collection from documents related to employees onboarding provided by the company and interviews with employees from the case company during which personal experiences were shared.
The study's findings were related to the examination of strategies for improving the training process based on the information acquired. Firstly, issues connected to the working environment were investigated and summarised. Secondly, based on identified problems, suggestions towards standardisation of the procedure were proposed and grouped into the following categories: internal system structuration, guidelines creation, feedback mechanism implementation and training performance measurements. Moreover, different educational approaches focused on personnel onboarding were examined in order to define which suit the best for the company.
Qualitative research method was conducted, during which the current training process of the supply chain department was reviewed as well as its development over the years. Qualitative data was gathered from various sources, including external materials needed for collecting information regarding the discussed issue, data collection from documents related to employees onboarding provided by the company and interviews with employees from the case company during which personal experiences were shared.
The study's findings were related to the examination of strategies for improving the training process based on the information acquired. Firstly, issues connected to the working environment were investigated and summarised. Secondly, based on identified problems, suggestions towards standardisation of the procedure were proposed and grouped into the following categories: internal system structuration, guidelines creation, feedback mechanism implementation and training performance measurements. Moreover, different educational approaches focused on personnel onboarding were examined in order to define which suit the best for the company.