The impact of ERP systems on business processes : How the implementation of an ERP system automates business processes, improves efficiency, productivity, and profitability
Nkengfack Fialefack, Jackson (2023)
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023091125584
https://urn.fi/URN:NBN:fi:amk-2023091125584
Tiivistelmä
Over the years, production cost for businesses have been increasing at a rate that pricing cannot be matched with. Also in recent years, competition has drastically increased causing manufacturers and suppliers to seek alternative plans and contingencies for their business processes in order to improve if not maintain their competitive edge. Also, especially as businesses grow in size, key processes such as order and sales management, manufacturing, finance and accounting, inventory management, supply chain management, human resource management, procurement and customer relationship management have become more complex. This calls for a systematic yet flexible method of dealing with such processes. Fortunately, technology has become so advanced giving rise to enterprise resource planning (ERP) system modules that can provide quicker, more accurate, and less complex solutions to this problem.
The purpose of this study was to explore key business processes of companies and examine how the adoption of an ERP system makes them more efficient. The study also seeks to examine potential risks related to the adoption of an ERP system, the harm it may cause and possible solutions. This research also aimed at identifying the ERP modules that should be considered a priority and the deployment method to consider.
Theoretically, this study focused on the introduction of enterprise resource planning systems, some key business processes and how the adoption of an ERP system can influence them.
This research is one of the many studies, which through observation and interviews, have examined the planning and production process of a manufacturing company, as they incorporate the use of ERP systems in a dynamic and competitive environment. The findings from this study provides a contribution to our understanding of how beneficial an effective ERP system can be to a company with many competitors. The findings from this research are particularly useful for companies that are still to adopt an ERP system, especially in choosing the right ERP system for the business and in prioritizing the ERP modules that are most useful to the company. Findings from this research are also useful to ERP vendors by helping them to enhance the functionality, security, and privacy of ERP systems so that they can better serve their purpose.
The purpose of this study was to explore key business processes of companies and examine how the adoption of an ERP system makes them more efficient. The study also seeks to examine potential risks related to the adoption of an ERP system, the harm it may cause and possible solutions. This research also aimed at identifying the ERP modules that should be considered a priority and the deployment method to consider.
Theoretically, this study focused on the introduction of enterprise resource planning systems, some key business processes and how the adoption of an ERP system can influence them.
This research is one of the many studies, which through observation and interviews, have examined the planning and production process of a manufacturing company, as they incorporate the use of ERP systems in a dynamic and competitive environment. The findings from this study provides a contribution to our understanding of how beneficial an effective ERP system can be to a company with many competitors. The findings from this research are particularly useful for companies that are still to adopt an ERP system, especially in choosing the right ERP system for the business and in prioritizing the ERP modules that are most useful to the company. Findings from this research are also useful to ERP vendors by helping them to enhance the functionality, security, and privacy of ERP systems so that they can better serve their purpose.