Working as an ERP-support person in a big Finnish company
Karppinen, Aleksi (2023)
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023112431405
https://urn.fi/URN:NBN:fi:amk-2023112431405
Tiivistelmä
The purpose of the thesis was to track my own work as an ERP-support person in a Finnish company and to document and analyze it into the form of an eight-week diary report. The purpose for doing this was to examine and improve my working and to compile analyses on different topics related to my work.
The method of this thesis is a diary report which includes weekly reporting from the work that was done and weekly analysis. The analyses include further discussion on the diary entries and analyzes them to summarize the key findings of the report and to look back at the work done as a whole.
Many important areas related to the work on a psychological and technical level were analyzed. This led to many findings about different aspects of the work that was done and gave further notions on development of everything from the system and its technical aspects to more personal psychological aspects to further develop personal skills and conceptual frameworks.
During the making of this thesis, I found that I was able to improve myself professionally and did many useful findings through analyses such as ITIL analysis. The thesis supported my professional growth and development as it made me analyze my ways of working in more depth.
The method of this thesis is a diary report which includes weekly reporting from the work that was done and weekly analysis. The analyses include further discussion on the diary entries and analyzes them to summarize the key findings of the report and to look back at the work done as a whole.
Many important areas related to the work on a psychological and technical level were analyzed. This led to many findings about different aspects of the work that was done and gave further notions on development of everything from the system and its technical aspects to more personal psychological aspects to further develop personal skills and conceptual frameworks.
During the making of this thesis, I found that I was able to improve myself professionally and did many useful findings through analyses such as ITIL analysis. The thesis supported my professional growth and development as it made me analyze my ways of working in more depth.