Optimizing supply chain in Ecommerce through fifth party logistics (5PL)
Winqvist, Cristina (2023)
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023120434159
https://urn.fi/URN:NBN:fi:amk-2023120434159
Tiivistelmä
The goal of this research paper was to address the growing demand in the logistic industry and how it can be used in ecommerce for supply chain management. Although there are several types of party logistics services, this study will focus more on the most recent in the market which is the fifth party logistics (5PL).
The theoretical framework was created to appreciate what fifth party logistics (5PL), ecommerce and supply chain management are. And after deep diving into these concepts, the author then points out how fifth party logistics be utilized in supply chain management particularly in ecommerce section. For the last part, it explains the challenges of fifth party logistics (5PL) especially with all these demands and companies’ undecided to use their service.
The study was first conducted as qualitative research. Questionnaires and request to interview were sent to various fifth party logistics companies in the country. However, none of them responded to the author’s requisition. Thus, leaving the author to focus only on what was accessible and available to her through the desktop method and obtaining information relevant to the topic and supplementing answers to the questions which was not acquired using the first research method used.
After being able to gather all the information through the desktop research, it can be presumed that fifth party logistics (5PL) is the most in-depth and is the best solution in managing the supply chain in ecommerce. Although the cost of this service can be more expensive than the others at first, by fully integrating technology in logistics, the 5PL (Fifth Party Logistics) provides comprehensive solution to businesses in managing and making their work fast and efficient and providing a real-time visibility of what is happening in the entire supply chain. Thus, reducing the cost by making zero to less errors saving more time and money for the company and at the same time boost the business through good
customer satisfaction.
With all these advancements, most businesses will surely pick logistic providers who are willing to go above and beyond to meet and exceed their needs and expectations.
As a result, this thesis will showcase the advantages of optimizing 5PL in the supply chain management which will be beneficial to the readers and companies who are still apprehensive to make use of this kind of party logistics.
The theoretical framework was created to appreciate what fifth party logistics (5PL), ecommerce and supply chain management are. And after deep diving into these concepts, the author then points out how fifth party logistics be utilized in supply chain management particularly in ecommerce section. For the last part, it explains the challenges of fifth party logistics (5PL) especially with all these demands and companies’ undecided to use their service.
The study was first conducted as qualitative research. Questionnaires and request to interview were sent to various fifth party logistics companies in the country. However, none of them responded to the author’s requisition. Thus, leaving the author to focus only on what was accessible and available to her through the desktop method and obtaining information relevant to the topic and supplementing answers to the questions which was not acquired using the first research method used.
After being able to gather all the information through the desktop research, it can be presumed that fifth party logistics (5PL) is the most in-depth and is the best solution in managing the supply chain in ecommerce. Although the cost of this service can be more expensive than the others at first, by fully integrating technology in logistics, the 5PL (Fifth Party Logistics) provides comprehensive solution to businesses in managing and making their work fast and efficient and providing a real-time visibility of what is happening in the entire supply chain. Thus, reducing the cost by making zero to less errors saving more time and money for the company and at the same time boost the business through good
customer satisfaction.
With all these advancements, most businesses will surely pick logistic providers who are willing to go above and beyond to meet and exceed their needs and expectations.
As a result, this thesis will showcase the advantages of optimizing 5PL in the supply chain management which will be beneficial to the readers and companies who are still apprehensive to make use of this kind of party logistics.