Diversity management practices in Finnish and Bangladeshi hotels
Neha, Nusyba (2023)
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023120434173
https://urn.fi/URN:NBN:fi:amk-2023120434173
Tiivistelmä
The objective of the thesis is to study and explore the diversity management practices that are implemented in the hotel industries of Bangladesh and Finland. The study is aimed to find extensive understanding to promote inclusiveness, ensure equal opportunities and facilitate cultural integration within these unique cultural environments.
The theoretical framework is based on diversity management practices in both Finnish and Bangladeshi hotels. While Finnish hotels shows strong emphasis on gender diversity, Bangladeshi hotels exhibit a more pronounced focus on cultural and religious diversity. The variations can be tracked back to the distinctions in culture, societal contexts, and legal frameworks in the two regions.
This study is a qualitative research design that involves surveys including multiple choice and open-ended questions with hotel employees and managers in Bangladesh and Finland. Moreover, the study also includes a review of relevant policies and practices aimed at promoting diversity practices in the industry. The data collection from the surveys are analysed using thematic analysis.
The findings collected from the surveys revealed the practicality of diversity management initiatives is determined by various factors including leadership strategies, employee awareness and trainings. The results indicate that Finnish hotels, generally characterized by larger establishments and a more developed legal framework, tend to have more robust diversity management programs in place compared to their Bangladeshi counterparts.
In sum, the findings of this study highlighted the need for targeted policies and practices that ad-dressed the root causes of uniformity in the hotel industry. Furthermore, the study also under-scores that, hotels can reap numerous benefits and improve their overall success by embracing diversity and creating inclusive workplaces.
The theoretical framework is based on diversity management practices in both Finnish and Bangladeshi hotels. While Finnish hotels shows strong emphasis on gender diversity, Bangladeshi hotels exhibit a more pronounced focus on cultural and religious diversity. The variations can be tracked back to the distinctions in culture, societal contexts, and legal frameworks in the two regions.
This study is a qualitative research design that involves surveys including multiple choice and open-ended questions with hotel employees and managers in Bangladesh and Finland. Moreover, the study also includes a review of relevant policies and practices aimed at promoting diversity practices in the industry. The data collection from the surveys are analysed using thematic analysis.
The findings collected from the surveys revealed the practicality of diversity management initiatives is determined by various factors including leadership strategies, employee awareness and trainings. The results indicate that Finnish hotels, generally characterized by larger establishments and a more developed legal framework, tend to have more robust diversity management programs in place compared to their Bangladeshi counterparts.
In sum, the findings of this study highlighted the need for targeted policies and practices that ad-dressed the root causes of uniformity in the hotel industry. Furthermore, the study also under-scores that, hotels can reap numerous benefits and improve their overall success by embracing diversity and creating inclusive workplaces.