dc.contributor.author | Ikonen, Anni | |
dc.date.accessioned | 2014-11-18T07:20:59Z | |
dc.date.available | 2014-11-18T07:20:59Z | |
dc.date.issued | 2014 | |
dc.identifier.uri | URN:NBN:fi:amk-2014110615287 | |
dc.identifier.uri | http://www.theseus.fi/handle/10024/81929 | |
dc.description.abstract | The research problem of this thesis was to find out the issues that sales people were satisfied with at Company X and to what they were not satisfied. The purpose was also to give the case company some development ideas, based on the research results.
The theoretical framework of this thesis includes information of what job satisfaction is and from what components it is formed. Also information about team leading, what is a team, and how the team leading differs from managing a team is given.
The main research method was quantitative, but there was also a comment section where the respondents had a possibility to tell by their own words if they had something to comment. The data was collected by an internet survey and the respondents received the address via their work e-mail. Since Company X operates on several locations around Finland, it was more convenient to use the internet survey, time and expense wise. The target group consisted of 100 employees, the sales sector, and 82 respondents answered so the response rate was 82%.
The results showed that the case company needed to improve their familiarization for their new employees. The company should also pay attention to their information flow, the regularity of their development discussion and for the training to work as a team leader. These development areas were clearly visible when analysing the collected data. The overall situation in Company X is still good, because with most of the statements the respondents totally agreed which meant that the respondents were satisfied to work there. For example, the employees are very satisfied with their team leaders. | en |
dc.language.iso | eng | |
dc.publisher | Mikkelin ammattikorkeakoulu | |
dc.rights | All rights reserved | |
dc.title | Sales Sector's Job Satisfaction in Company X | en |
dc.type.ontasot | fi=AMK-opinnäytetyö|sv=YH-examensarbete|en=Bachelor's thesis| | |
dc.identifier.dscollection | 10024/2078 | |
dc.organization | Mikkelin ammattikorkeakoulu | |
dc.contributor.organization | Mikkelin ammattikorkeakoulu | |
dc.subject.keyword | Job satisfaction | |
dc.subject.keyword | work atmosphere | |
dc.subject.keyword | team leading | |
dc.subject.keyword | team management | |
dc.subject.keyword | team | |
dc.subject.degreeprogram | fi=Liiketalous, hallinto ja markkinointi|sv=Företagsekonomi, förvaltning och marknadsföring|en=Business Management, Administration and Marketing| | |
dc.subject.discipline | Degree programme in Business Management | |