Development of Human Resource Management in SME
Aleksanian, Polina (2024)
2024
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202402163049
https://urn.fi/URN:NBN:fi:amk-202402163049
Tiivistelmä
The thesis aimed to strategically develop Human Resource Management in SME by developing, standardizing, and facilitating the operations within the department. The purpose followed during the thesis was to enable the growth of the case company and to promote the development of the operations of the HR department.
The thesis was conducted as action research, also referred to as participatory research. At the beginning of the research, the researcher started their employment in the case company, which enabled the immediate execution of some concepts presented in the thesis as well as allowed to focus the research on problem-solving within a case organization.
The primary methods of data collection for the research were interviews, participatory observations, and workshops. The semi-structured interviews were conducted at the beginning of the research, followed by the participatory observations due to the high linkage of the research to the work responsibilities. The workshops conducted by a fellow master’s degree student as a part of his/her thesis project created a basis for drawing the results of this research as well as for generating development ideas in the scope of this thesis.
The workshops were carried out on the topic of recruiting development: recruiting year clock, a timeline of the recruiting process, recruiting process, recruitment survey, interview template, and interview case task. The participatory observations were applied to strategically develop the HR department of the company by developing the following concepts: KPI management, reward system development, additional certifications, and annual training.
The process of research started in spring 2022. The workshops were conducted during autumn 2022.
As a result of the research, the framework for the recruiting processes within the company as well as strategic development suggestions for the HR department were created. The created results are set to positively affect the case company's strategic objectives, standardize the processes within the HR department, and ease the processes of recruiting and employee development in the future.
The thesis was conducted as action research, also referred to as participatory research. At the beginning of the research, the researcher started their employment in the case company, which enabled the immediate execution of some concepts presented in the thesis as well as allowed to focus the research on problem-solving within a case organization.
The primary methods of data collection for the research were interviews, participatory observations, and workshops. The semi-structured interviews were conducted at the beginning of the research, followed by the participatory observations due to the high linkage of the research to the work responsibilities. The workshops conducted by a fellow master’s degree student as a part of his/her thesis project created a basis for drawing the results of this research as well as for generating development ideas in the scope of this thesis.
The workshops were carried out on the topic of recruiting development: recruiting year clock, a timeline of the recruiting process, recruiting process, recruitment survey, interview template, and interview case task. The participatory observations were applied to strategically develop the HR department of the company by developing the following concepts: KPI management, reward system development, additional certifications, and annual training.
The process of research started in spring 2022. The workshops were conducted during autumn 2022.
As a result of the research, the framework for the recruiting processes within the company as well as strategic development suggestions for the HR department were created. The created results are set to positively affect the case company's strategic objectives, standardize the processes within the HR department, and ease the processes of recruiting and employee development in the future.