Best practices for the airport digitalization

Abstract

With the development of science and technology, people's demand for intelligence is getting higher and higher. At present, digitalization is widely used in various fields. At the airport, digitalization can not only improve the operational efficiency of the airport, but also enhance the travel experience of passengers and enhance the competitiveness of the airport. Moreover, in today's digital age, the airport is no longer just a simple transportation hub, but has become a comprehensive transportation hub integrating aviation, railways, highways and other modes of transportation. By exploring the best practice of airport digitalization, we can better understand the value of digital airport re-entry and provide better reference for passengers and airport personnel. Therefore, it is necessary to explore the best practice of airport digitalization.

This paper will study and analyze the best practice of airport digitalization according to the feedback of questionnaire survey, case analysis and related literature review, and discuss how airport digitalization can provide people with more convenient travel from the feedback. Taking Chongqing Jiangbei International Airport as the research object, this paper analyzes the digital application of Chongqing Jiangbei International Airport by means of questionnaire survey, and then through the analysis of some cases at home and abroad and the analysis of related literature, it is concluded that the integrated service module is the best practice of airport digitalization.