Factors Affecting Customer Satisfaction. Survey Study based on Siddalepa Ayrvedha Spa in Sri Lanka

Abstract

This research project will be highly significant for marketing managers in the health and wellness industry of Sri Lanka. It will establish findings that will elucidate the significance of providing exceptional services and its impact on customer satisfaction at Siddhalepa Ayurveda Spas. The study will be significant for marketing managers in firms as it will highlight the necessity of wellness centers and spas providing high-quality services and their crucial role in enhancing customer satisfaction.