Business travel and well-being the the post-pandemic world
Querubin Suhanko, Poema (2024)
2024
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2024060922434
https://urn.fi/URN:NBN:fi:amk-2024060922434
Tiivistelmä
The purpose of this Master’s thesis is to demonstrate that, even in the post-pandemic era where virtual communication tools and virtual meetings are often used, business travel is still an essential and strategic element for international organizations to accomplish their objectives and for the well-being of their stakeholders.
The theoretical part of this thesis consists of the theories underlying international business travel research and characteristics of business travel. The theoretical framework was formed using key aspects within work well-being by considering the positive and negative outcomes of business travel, as well, remote and virtual team-work well-being correlations.
The content analysis is based upon data collected by previous studies on business travel growth after the pandemic and videoconferencing continuance connection to business travel reduction intentions and surveys performed in 2023. The research data was analysed by the content and evidenced what is considered to be “new normal” for business travel in the post-pandemic world. Within this new post-pandemic context, positive factors and the caveats of business travel are also presented.
This study explores the impact of the post-pandemic hybrid work environment on business travel. The conclusion reveals that flexible work schedules and hybrid work styles have led to a reduction in business travel due to the use of virtual conferencing for team meetings and internal trainings. However, the study also highlights the importance of in-person communication and face-to-face interactions for deeper social networking and collaboration. The positive impact of business travel on employee motivation and well-being is highlighted through social, psychological, and freedom and pleasure aspects. The study demonstrates that business travel remains a crucial component for international organizations to achieve goals and improve stakeholder well-being and performance. However, it also highlights the drawbacks of using videoconferencing and virtual communication tools, such as professional and social isolation, weaker interpersonal relationships, and cognitive demands due to excessive virtual interactions.
The theoretical part of this thesis consists of the theories underlying international business travel research and characteristics of business travel. The theoretical framework was formed using key aspects within work well-being by considering the positive and negative outcomes of business travel, as well, remote and virtual team-work well-being correlations.
The content analysis is based upon data collected by previous studies on business travel growth after the pandemic and videoconferencing continuance connection to business travel reduction intentions and surveys performed in 2023. The research data was analysed by the content and evidenced what is considered to be “new normal” for business travel in the post-pandemic world. Within this new post-pandemic context, positive factors and the caveats of business travel are also presented.
This study explores the impact of the post-pandemic hybrid work environment on business travel. The conclusion reveals that flexible work schedules and hybrid work styles have led to a reduction in business travel due to the use of virtual conferencing for team meetings and internal trainings. However, the study also highlights the importance of in-person communication and face-to-face interactions for deeper social networking and collaboration. The positive impact of business travel on employee motivation and well-being is highlighted through social, psychological, and freedom and pleasure aspects. The study demonstrates that business travel remains a crucial component for international organizations to achieve goals and improve stakeholder well-being and performance. However, it also highlights the drawbacks of using videoconferencing and virtual communication tools, such as professional and social isolation, weaker interpersonal relationships, and cognitive demands due to excessive virtual interactions.