Using DesignOps framework to lead design work
Elo, Jussi (2024)
2024
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2024061022518
https://urn.fi/URN:NBN:fi:amk-2024061022518
Tiivistelmä
The goal of the thesis was to research the DesignOps framework for orchestrating the design team at Silo AI, an artificial intelligence company. DesignOps consists of work topics helping to organise design operations for efficiency and impact. Company and team growth were the primary drivers for initiating the investigation. The need for specialisation and making a more profound impact with design were noted as latent needs. Hence, the thesis also discusses how better organisation of design teams can create value.
The thesis uses a service design approach to conduct an introspective study within the design team and the company. The selected research areas were career development, definitions of the designer role, unified design processes, guiding principles, and the perceived value of design work. The prominent research techniques involve workshops, interviews, and the examination of internal practices complemented by theory-driven methods.
The results highlight directions for professional growth. This helps the design team evolve in craft and make a difference in business through standard working methods and a shared value base. The DesignOps framework helped the team find crucial development items, thus proving its value as a gateway for sustainable team development.
The thesis uses a service design approach to conduct an introspective study within the design team and the company. The selected research areas were career development, definitions of the designer role, unified design processes, guiding principles, and the perceived value of design work. The prominent research techniques involve workshops, interviews, and the examination of internal practices complemented by theory-driven methods.
The results highlight directions for professional growth. This helps the design team evolve in craft and make a difference in business through standard working methods and a shared value base. The DesignOps framework helped the team find crucial development items, thus proving its value as a gateway for sustainable team development.