Employee experience and Employer’s Leadership Skills, a case study
Rehman, Muhammad Ziaur (2024)
2024
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2024112129169
https://urn.fi/URN:NBN:fi:amk-2024112129169
Tiivistelmä
The aim of this thesis was to know more about employee experience, leadership style that can enhance employee experience, and what is the relation of employee experience to employer’s leadership skills and abilities. The topic is important due to the globalization, rapid change in employee’s mindset, and new work arrangements, especially since the challenge is to develop leaders who can lead the individuals which are eager to grow both personally and professionally. The theoretical framework consists of employee experience and leadership skills. The target organization of this thesis’s case study was ABB Marine and Ports division.
The objectives of this thesis were twofold. On one hand, it aimed to understand employee experience and leadership skills while on the other hand, it aimed to identify the factors that influence positive employee experience and what are the best leadership style for promoting positive employee experience. Study also focused on knowing what are the best leadership styles and practices that can engage and retain talent while enhancing the employees’ experience. The goal of this thesis research was to study factors that contribute to positive employee experience and point out practices that can be done differently to further develop employee engagement. The study was blend of quantitative and descriptive research. Methods used were combination of survey and semi-structured interviews to gather comprehensive data. The surveys provided quantitative insights that was complemented the descriptive findings.
Based on the results, it was found that employers who invest in developing strong leadership abilities enhance positive employee’s experience. Organizations should first invest in developing strong leadership abilities and leaders with diverse and comprehensive approach by utilizing various leaderships styles are more effective. It was also realized that businesses need to be mindful of their branding as employers with strong employer brand can draw in, keep talent, improve work happiness, and increase loyalty to the business. Similarly, organizations which are investing in programs that help leaders and managers to develop their abilities and skills promote positive employee experience.
The objectives of this thesis were twofold. On one hand, it aimed to understand employee experience and leadership skills while on the other hand, it aimed to identify the factors that influence positive employee experience and what are the best leadership style for promoting positive employee experience. Study also focused on knowing what are the best leadership styles and practices that can engage and retain talent while enhancing the employees’ experience. The goal of this thesis research was to study factors that contribute to positive employee experience and point out practices that can be done differently to further develop employee engagement. The study was blend of quantitative and descriptive research. Methods used were combination of survey and semi-structured interviews to gather comprehensive data. The surveys provided quantitative insights that was complemented the descriptive findings.
Based on the results, it was found that employers who invest in developing strong leadership abilities enhance positive employee’s experience. Organizations should first invest in developing strong leadership abilities and leaders with diverse and comprehensive approach by utilizing various leaderships styles are more effective. It was also realized that businesses need to be mindful of their branding as employers with strong employer brand can draw in, keep talent, improve work happiness, and increase loyalty to the business. Similarly, organizations which are investing in programs that help leaders and managers to develop their abilities and skills promote positive employee experience.