A Survey of Employees' Perception and Satisfaction at the Integration Phase of Cross-border Acquisition
Chung, See Kyung (2014)
Chung, See Kyung
Tampereen ammattikorkeakoulu
2014
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201502092036
https://urn.fi/URN:NBN:fi:amk-201502092036
Tiivistelmä
The case company, Robit Rocktools Ltd. has stood at the ongoing integration phase of cross-border acquisition of Korean company since 2011. It seemed appropriate and valuable for the company to evaluate the outcomes of acquisition performance. Hence, this paper intended to explore employees’ perspectives and attitude toward acquisition by offering a comprehensive job satisfaction survey to the case company. The theoretical framework mainly encompassed a ground knowledge of cross-border merger and acquisition as well as implications of culture and human resource management in relation to integration phase of cross-border acquisition. A constructed survey questionnaire was set up in the online program and the questionnaire was distributed in three languages of English, Finnish and Korean. The target sample was all employees of the company (N: 96) and among them, 75 responses were collected and analyzed.
Given the results of survey, a majority of participants of survey were likely to be highly satisfied in their jobs and acquisition outcomes. However, it is also shown that there were still some issues the company should take into considerations seriously for achieving a competitive edge in global market. Particularly production employees in an acquired company revealed less satisfaction concerning work and acquisition outcomes compared to other departments and regions. More active communication and deeper cultural understanding are to seek among them.
This study concluded that likewise literature reviewed in the study, a successful cross-border acquisition performance is contingent upon how to develop the most applicable integration strategy and exploit effectively. In the respect of culture and human resource management, the most appropriate integration strategy and tactics are anticipated to set up. Thus, aidful strategy and tactics which can help fostering integration between acquired and acquiring companies were recommended in discussion and suggestion.
Given the results of survey, a majority of participants of survey were likely to be highly satisfied in their jobs and acquisition outcomes. However, it is also shown that there were still some issues the company should take into considerations seriously for achieving a competitive edge in global market. Particularly production employees in an acquired company revealed less satisfaction concerning work and acquisition outcomes compared to other departments and regions. More active communication and deeper cultural understanding are to seek among them.
This study concluded that likewise literature reviewed in the study, a successful cross-border acquisition performance is contingent upon how to develop the most applicable integration strategy and exploit effectively. In the respect of culture and human resource management, the most appropriate integration strategy and tactics are anticipated to set up. Thus, aidful strategy and tactics which can help fostering integration between acquired and acquiring companies were recommended in discussion and suggestion.