Technological development in Table Banking (Kenya)
Kutvonen, Matias (2024)
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2024120432635
https://urn.fi/URN:NBN:fi:amk-2024120432635
Tiivistelmä
This thesis investigates the technological developments in Kenya’s table banking. The main goal of this research is to identify and analyse these trends. The focus area of this research is exclusively Kenya.
The study employs a qualitative research approach, incorporating both a theoretical framework and empirical analysis. The theoretical component, developed through desktop research, provides essential background knowledge and context for understanding this study. This is complemented by empirical research conducted through interviews with representatives of table banking group leaders and coordinators. The theoretical and empirical sections are closely interlinked, working together to address the stated investigative questions.
Digitalization has grown significantly in sub-Saharan Africa, alongside nontraditional financial activities. It is intriguing to explore why these trends have emerged and what the future holds for the microfinance sector.
The research was conducted through a combination of desktop studies and qualitative interviews with table banking coordinators and group leaders. The findings reveal that technology has enhanced access to information, transparency, mobile banking, and wireless transactions. However, the major barriers to further adoption include a lack of knowledge, limited resources, poor infrastructure, scepticism toward technology, and high costs.
To address these challenges, the study recommends investing more resources in training, fostering collaboration, and improving access to services and devices. This research aims to support table banking groups in integrating digital tools into their operations, paving the way for sustainable growth.
The study employs a qualitative research approach, incorporating both a theoretical framework and empirical analysis. The theoretical component, developed through desktop research, provides essential background knowledge and context for understanding this study. This is complemented by empirical research conducted through interviews with representatives of table banking group leaders and coordinators. The theoretical and empirical sections are closely interlinked, working together to address the stated investigative questions.
Digitalization has grown significantly in sub-Saharan Africa, alongside nontraditional financial activities. It is intriguing to explore why these trends have emerged and what the future holds for the microfinance sector.
The research was conducted through a combination of desktop studies and qualitative interviews with table banking coordinators and group leaders. The findings reveal that technology has enhanced access to information, transparency, mobile banking, and wireless transactions. However, the major barriers to further adoption include a lack of knowledge, limited resources, poor infrastructure, scepticism toward technology, and high costs.
To address these challenges, the study recommends investing more resources in training, fostering collaboration, and improving access to services and devices. This research aims to support table banking groups in integrating digital tools into their operations, paving the way for sustainable growth.