Change Management Adaptation in the Medical and Healthcare Sector: The Case of XYZ Group in Gulf Region

Abstract

A change management strategy that works for everyone cannot be developed, particularly in a specialized industry like healthcare. Nevertheless, regardless of the sector or industry you work in, you will gain from utilizing the aforementioned methods, plans, and tools. Additionally, an assurance that, when change is managed well, planned outcomes are achieved and that interruptions to routine business operations are minimized. Nevertheless, the healthcare industry is very significant and has a big impact on the economy and society. The COVID-19 pandemic had a major impact on the industry's management paradigm, which opened the door for more advancements in the use of new methods and strategies within healthcare management to meet the challenges that were faced.

A summary of the key theories, models, and challenges for healthcare change management was provided in this thesis, along with an explanation of how their application might support the new medical sector management scheme. Moreover, interviews were executed and a summary was provided to have a deeper review of the challenges and how they might affect the change management in the medical and health sector. However, there will undoubtedly be several challenges and obstacles in the process of implementing a new management system, particularly in the early going. These difficulties and challenges were briefly discussed and presented, highlighting how they may affect the way change management is carried out within healthcare organizations.