Towards International and Multicultural Work Environment
Niemi, Janna-Mari (2024)
2024
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2024121134643
https://urn.fi/URN:NBN:fi:amk-2024121134643
Tiivistelmä
Internationalization is one of the thesis commissioner’s main strategic goals. Thus, the organization’s workforce is expected to become increasingly multicultural. The purpose of the study was to find ways to develop a work environment that supports internationality and multiculturalism. The study aimed to identify factors in the work environment that support or hinder internationality and multiculturalism and, based on them, provide recommendations for the commissioner.
The study focused on the viewpoint of international (non-Finnish) staff: their needs, ideas, and development suggestions. In addition, Finnish staff members from human resource (HR), sustainability, and supervisory positions were interviewed of the organization’s prevailing practices, prerequisites for developing the work environment, and main challenges.
The primary method used to conduct the study was basic qualitative research. The sample for the study consisted of five international and four Finnish staff members, who were selected utilizing purposive sampling methods. Research data was collected with personal semi-structured interviews via video conferencing software.
The study showed that work community, language, culture, and the employer organization and its practices contribute to creating a work environment that supports internationality and multiculturalism. Based on these findings, the main recommendations for the commissioner were recruiting more international staff, providing all staff with equal access to information, increasing intercultural and language competence of staff, and communicating and adopting the organization’s practices more effectively.
The study focused on the viewpoint of international (non-Finnish) staff: their needs, ideas, and development suggestions. In addition, Finnish staff members from human resource (HR), sustainability, and supervisory positions were interviewed of the organization’s prevailing practices, prerequisites for developing the work environment, and main challenges.
The primary method used to conduct the study was basic qualitative research. The sample for the study consisted of five international and four Finnish staff members, who were selected utilizing purposive sampling methods. Research data was collected with personal semi-structured interviews via video conferencing software.
The study showed that work community, language, culture, and the employer organization and its practices contribute to creating a work environment that supports internationality and multiculturalism. Based on these findings, the main recommendations for the commissioner were recruiting more international staff, providing all staff with equal access to information, increasing intercultural and language competence of staff, and communicating and adopting the organization’s practices more effectively.