Handbook for Management Work and Work Ability Management
Puromäki, Heidi Emilia (2024)
2024
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2024121335557
https://urn.fi/URN:NBN:fi:amk-2024121335557
Tiivistelmä
The aim of the study was to develop a handbook for management work and work ability management at the case organization to support their current and future manager’s success in their role.
The contents of the handbook were aimed to include clear description of management work’s entity and work ability management’s processes from management work’s point of view. The objective of the thesis was to produce user-friendly material that can be distributed for all the managers across the organization as well as handed to future ones starting in the position as part of onboarding material.
The thesis was conducted as a productive study, implementing qualitative research methods, which were used to gather information needed to design the content structure and the layout of the handbook. Interviews were conducted to know which topics of management work and work ability management processes should be emphasized in the contents of the handbook. Design-thinking was utilized to help design a user-driven handbook material with professional visual layout.
The study showed that the handbook’s contents should emphasize where managers can get support in different day-to-day situations of management work, how managers should act in accordance with the organization’s work ability management and human resources (HR) processes, and how challenging social situations should be handled.
This study provided the commissioner with handbook material that could be immediately distributed to managers across the organization. This handbook was used also for planning further education on the topics in cooperation with the organization’s occupational health care provider.
Keywords: management work, work ability, work ability management
The contents of the handbook were aimed to include clear description of management work’s entity and work ability management’s processes from management work’s point of view. The objective of the thesis was to produce user-friendly material that can be distributed for all the managers across the organization as well as handed to future ones starting in the position as part of onboarding material.
The thesis was conducted as a productive study, implementing qualitative research methods, which were used to gather information needed to design the content structure and the layout of the handbook. Interviews were conducted to know which topics of management work and work ability management processes should be emphasized in the contents of the handbook. Design-thinking was utilized to help design a user-driven handbook material with professional visual layout.
The study showed that the handbook’s contents should emphasize where managers can get support in different day-to-day situations of management work, how managers should act in accordance with the organization’s work ability management and human resources (HR) processes, and how challenging social situations should be handled.
This study provided the commissioner with handbook material that could be immediately distributed to managers across the organization. This handbook was used also for planning further education on the topics in cooperation with the organization’s occupational health care provider.
Keywords: management work, work ability, work ability management