Perspective of Professionals on Digital Rehabilitation in Vietnam

Abstract

This study intended to explore healthcare professionals’ views on digital rehabilitation technologies in Vietnam specifically their perceptions, challenges and impact on patient outcomes. The research adopted an interpretivist philosophy and a qualitative exploratory design and comprised eight individual semi-structured interviews with healthcare professionals. Analysis of data was done using thematic analysis to identify the patterns and the themes within. Findings revealed three main themes including (1) involvement with training personalised care in terms of remote support benefits and limitations of inadequate training; (2) usability and accessibility call for patient involvement using easy-to-use tools and reveals the barriers in rural areas; (3) data security and standardisation addresses concerns on privacy, accepting non-specialised platforms, and the necessity of unified digital systems. The study concluded that digital rehabilitation technologies offer a strong potential for improving patient care and accessibility, but that there are training gaps, systemic problems and data management problems to be overcome. These problems can be overcome by policymakers, healthcare providers and technology developers working together. Future studies will require larger samples, mixed methods, and patient stories, to ultimately develop a richer picture of digital rehabilitation across a wider range of settings.