Future of skateboarding facilities : the city of Turku case
Koskenniska, Ville (2024)
2024
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2024123138197
https://urn.fi/URN:NBN:fi:amk-2024123138197
Tiivistelmä
The aim of this study is to describe the current situation and problems within the City of Turku skateboarding facilities. The research tries to find root causes for the situation. There are many different methods used to clarify the situation. Research uses Double Diamond method for the Service Design process to follow up the whole work. The combination of innovation and research in Service Design is discussed in one chapter which can be problematic in certain projects.
Used methods include interviews, which are usually the most common method in the Service design. They showed their strength in this research also and gave reliable results during various stages of the study. Interviews with variable groups gave good aspects from different angles of the topic. Benchmarking and SWOT analysis were great tools to gather information from the field about the topic. Results from these tools can be used in future projects and learn from them. Hopefully benchmarking also creates network and learning contacts in the field. Empathy Map gave an excellent picture of the current situation from different angles. The use of Empathy Map put researchers to have new perspectives and question opinions. It is a pragmatic method for researching topics and fields where user base is vast and user backgrounds can be basically anything. Results show clear problems. Suggestions have been put there to improve and help the situation with the methods and tools of Service Design.
Used methods include interviews, which are usually the most common method in the Service design. They showed their strength in this research also and gave reliable results during various stages of the study. Interviews with variable groups gave good aspects from different angles of the topic. Benchmarking and SWOT analysis were great tools to gather information from the field about the topic. Results from these tools can be used in future projects and learn from them. Hopefully benchmarking also creates network and learning contacts in the field. Empathy Map gave an excellent picture of the current situation from different angles. The use of Empathy Map put researchers to have new perspectives and question opinions. It is a pragmatic method for researching topics and fields where user base is vast and user backgrounds can be basically anything. Results show clear problems. Suggestions have been put there to improve and help the situation with the methods and tools of Service Design.