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Lean User Experience Design in Practice : A Case Study: Implementing Lean User Experience Design in Software Development

Jouhtimäki, Krista (2015)

 
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Jouhtimaki_Krista.pdf (11.83Mt)
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Jouhtimäki, Krista
Tampereen ammattikorkeakoulu
2015
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201503293680
Tiivistelmä
Lean user experience aims to integrate user experience design as part of lean software development. The methods vary from using traditional user research practices during the development process to improving teamwork to better support collaboration between different competences. Lean is a management principle, but also a methodology to create new products more efficiently.

The purpose of the study was to find out how to efficiently combine user experience design with lean development. A secondary goal was to consider the most feasible ways to use lean practices when working with clients. The case study was based on a product development experiment to test the lean ideology in practice. Expert interviews were also used to learn about the adoption of lean practices.

In the beginning of the study, a lean framework was formed to select suitable lean user experience design principles. A team of software development professionals then tested the selected methods while developing a new product. During the study, the product was developed from an idea to a functional prototype.

While conducting the experiment, the team discovered new insights on lean workflows. The lean framework was found to be a practical guide to creating more efficient development teams. The lean principles also offered a methodology to create software products in a design-oriented way using real data from the users as a reference. Based on the experiment and the expert interviews, some challenges were also identified, for example when working in subcontracted projects or multiple teams at the same time.
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