The Study of Measuring and Enhancing Project Performance Metrics and their application to construction management projects
Gallego Hernandez, Ivan (2025)
2025
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2025051010475
https://urn.fi/URN:NBN:fi:amk-2025051010475
Tiivistelmä
The complexity of modern construction industry projects requires a developed and efficient manage-ment strategy to ensure project success. This thesis work explores the study of Key Performance Indica-tors (KPI) and their application to specifically construction projects, with the end goal to enhance the pro-ject performance and the ability for project managers on their decision making. This thesis work consists of an initial comprehensive literature review and an applied case study analysis for a fictional company which it is specialized in construction of data centers.
This study defines the different major parts of the project and identifies its goals, focusing on cost con-trol, schedule adherence, quality, safety, environmental, legal and customer satisfaction. The utilized frameworks of study for the KPI selections are the Balanced Scorecard method, the Performance Pyramid method and the Performance Prism method, for each of the three defined project phases. This study also discusses some effective tracking and emphasis on the role of effective tracking tools, digital dash-boards and company culture as contributing factors for project success.
The conclusions of this thesis work demonstrate how a well-defined KPI framework contributes signifi-cantly to a better visibility over the project goals, resource allocation, stakeholder control and overall im-proving the strategic and organizational success. This research also offers a practical view on how to apply these models for construction companies or projects, ensuring the correct project management review process by the use of the correct key performance indicators (KPIs).
This study defines the different major parts of the project and identifies its goals, focusing on cost con-trol, schedule adherence, quality, safety, environmental, legal and customer satisfaction. The utilized frameworks of study for the KPI selections are the Balanced Scorecard method, the Performance Pyramid method and the Performance Prism method, for each of the three defined project phases. This study also discusses some effective tracking and emphasis on the role of effective tracking tools, digital dash-boards and company culture as contributing factors for project success.
The conclusions of this thesis work demonstrate how a well-defined KPI framework contributes signifi-cantly to a better visibility over the project goals, resource allocation, stakeholder control and overall im-proving the strategic and organizational success. This research also offers a practical view on how to apply these models for construction companies or projects, ensuring the correct project management review process by the use of the correct key performance indicators (KPIs).