Designing a performance management system for a Vietnamese printing company
Cao, Hieu (2015)
Cao, Hieu
HAAGA-HELIA ammattikorkeakoulu
2015
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201504094133
https://urn.fi/URN:NBN:fi:amk-201504094133
Tiivistelmä
This Bachelor’s thesis presents the performance management system designed by the author for a Vietnamese printing company. The primary objective of the system was to control and to improve the performance of the employees within the organization.
This study is a project-based thesis. The contents include the introduction to the thesis, detailed information of the commissioning company, theories on performance man-agement and the final product. There are two major theory parts. The first one explains precisely what performance management is and what it comprises of. The second part presents the models in developing a performance management system.
Both qualitative and quantitative methods were used during the project. Constant inter-views and discussions were carried out with the board of directors and employees to gain a deep understanding of the company’s human resources system. The author worked at the company for two months and questions were always responded to quick-ly. A quantitative employee survey was conducted to determine the preferences of em-ployees concerning the final product. 38 employees holding different positions in the company were surveyed.
The performance management system contains different processes and instructions for implementing each process. Additionally, a time frame of the system was provided to give a clear picture of how the processes proceed throughout the year.
The project was well received by the commissioning company and could be seen as a success to both parties. The author was able to gain practical experiences and deep knowledge in performance management and human resources in a growing company. The company received a tool to improve its employees’ performance.
This study is a project-based thesis. The contents include the introduction to the thesis, detailed information of the commissioning company, theories on performance man-agement and the final product. There are two major theory parts. The first one explains precisely what performance management is and what it comprises of. The second part presents the models in developing a performance management system.
Both qualitative and quantitative methods were used during the project. Constant inter-views and discussions were carried out with the board of directors and employees to gain a deep understanding of the company’s human resources system. The author worked at the company for two months and questions were always responded to quick-ly. A quantitative employee survey was conducted to determine the preferences of em-ployees concerning the final product. 38 employees holding different positions in the company were surveyed.
The performance management system contains different processes and instructions for implementing each process. Additionally, a time frame of the system was provided to give a clear picture of how the processes proceed throughout the year.
The project was well received by the commissioning company and could be seen as a success to both parties. The author was able to gain practical experiences and deep knowledge in performance management and human resources in a growing company. The company received a tool to improve its employees’ performance.