Assessment of Effect of Leadership Support on Employee Resilience in Manufacturing Settings: A Case Study of Nigeria Flour Mills PLC

Abstract

One of many ways to address survival problems is organizational reliance on resilient human capital as only operational efficiency could not deliver results in manufacturing set up without employees that can adapt and thrive to deliver results amid challenges. (Malik and Garg, 2017). The purpose of this study is to assess how leadership-employees’ relations usage helps in development of employee resilience skills, job satisfaction and improved organizational results in manufacturing settings. To achieve these objectives, different leadership styles (transactional, transformational, servant, autocratic, democratic, delegative and charismatic) were reviewed with a focus on Flour Mills Nigeria PLC as a case study. The study employed usage of questionnaires delivered to participants through email and WhatsApp to collect data and a total of 50 employees’ respondent were achieved. Qualitative methods were employed for analysis and drawing results. The findings revealed that multiple leadership styles are being used to achieve employee resilience and development in the manufacturing settings. Moreover, when leadership-employees’ relations are properly managed and utilized, it is possible to produce employee job satisfaction and overall organizational improvement.