Digitalization in Customs Clearance
Sarker, Emon (2025)
Sarker, Emon
2025
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2025060520545
https://urn.fi/URN:NBN:fi:amk-2025060520545
Tiivistelmä
The introduction of digital customs systems has greatly revolutionized trade facilitation because of reduced clearance times, increased transparency, and minimized trade costs. This study uses a triangulation in methodology where quantitative analysis of customs clearance times and trade volumes, results from interviewing stakeholders, and analysis of governmental and industry reports are integrated. The study shows the effect of digitalization on the efficiency of trade with a continual drop in clearance times and a corresponding rise in the volume of trade. Some of the major technological advancements such as automation, artificial intelligence, and blockchain have been very instrumental in the process of reducing customs processes and the challenges of regulation. Findings indicate that, although the digital customs increase the operational efficiency, complexities including prohibitions from stakeholders, cyber security problems, and regulatory discrepancies still play a major role. The study also underscores the need for the harmonization of international policy for smooth cross-border trade operation. There is a positive correlation between increased adoption of digital and enhanced customs efficiency as perceived by the results, thus necessitating more investment in digital infrastructure and training programs. In future research, more case studies need to be done to cover the variety of economic environments, examine the long-term effects, and incorporate emerging technologies, including predictive analytics and IoT, for better management of risks. In addition, studying the socio economic and environmental impacts of digital customs would help to perceive the advantages and disadvantages of the latter more comprehensively. The results of this study respond to recommendations for governments and trade organizations who want to maximize customs operation by means of digital transformation.