Exploring a Multicultural Workplace - Challenges and Issues
Salovaara, Carla (2025)
2025
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2025060420291
https://urn.fi/URN:NBN:fi:amk-2025060420291
Tiivistelmä
In today’s world, having a mixture of many cultures and backgrounds in a workplace is not a surprise. The purpose of this paper is to explore a multicultural workplace and to find out the answer to the questions; What are the challenges and issues the employees are facing and how they are dealing with it?
To answer the research questions, the researcher used qualitative methods, interviews were conducted with five respondents chosen due to their knowledge and experience of the topic as well as their availability. The questions were open-ended, and from the core questions, the researcher asked follow-up questions to challenge the participants to expand and explain their answers.
The findings showed varied insights, the answers varied from one person to another, the participants replied to the questions according to their experiences. The investigation identifies and discovers obstacles that hinder the multicultural workplace in having a peaceful and friendly environment. The most common factor is the lack of common language and lack of knowledge with regards to unfamiliar cultures. The findings also show that showing kindness and respect for one another and understanding each other’s origin is the key to avoid conflict in a multicultural workplace.
In the end, directing and focusing on the barriers that contribute to conflict in the multicultural workplace should be given priority, and the solutions as to how these barriers can be abolished.
To answer the research questions, the researcher used qualitative methods, interviews were conducted with five respondents chosen due to their knowledge and experience of the topic as well as their availability. The questions were open-ended, and from the core questions, the researcher asked follow-up questions to challenge the participants to expand and explain their answers.
The findings showed varied insights, the answers varied from one person to another, the participants replied to the questions according to their experiences. The investigation identifies and discovers obstacles that hinder the multicultural workplace in having a peaceful and friendly environment. The most common factor is the lack of common language and lack of knowledge with regards to unfamiliar cultures. The findings also show that showing kindness and respect for one another and understanding each other’s origin is the key to avoid conflict in a multicultural workplace.
In the end, directing and focusing on the barriers that contribute to conflict in the multicultural workplace should be given priority, and the solutions as to how these barriers can be abolished.