Heritage as a service A Handbook for Business Collaboration and Museum Service Development

Abstract

In your hands, you are holding a handbook created as part of the Bothnia Business Heritage project. This handbook is designed to help you open up your thinking about how museums can collaborate with each other, with various sectors, and especially with the business community. By following the practical guidelines in this handbook, a cultural heritage organization can develop new services or products to offer the business sector in its region.

New types of museum services, ideas, and concepts – carried out with quality and creativity – can serve as a bridge between museums and the business world. This handbook summarizes the knowledge we have gathered during the two and a half years of the project. We have had countless discussions with both business representatives and museum staff, and we have tested different tools and methods. The results of these discussions and activities are compiled in this handbook. We hope it provides you with interesting reading and, above all, inspiring examples and a desire to develop your own cultural heritage sector!