A case study : enhancing supply chain resilience through supplier selection process
Räisälä, Mikael (2025)
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2025091024590
https://urn.fi/URN:NBN:fi:amk-2025091024590
Tiivistelmä
This thesis set out to explore the connection between supply chain resilience and supplier selection process. The goal was to find ways in which a commissioner company could improve supply chain resilience through supplier selection.
The current state of supplier selection process at the commissioner company was analysed through an online survey, that gathered both qualitative and quantitative data. Survey was distributed to product managers who are responsible for supplier selection, eleven out of thirteen product managers answered the survey.
In the initial research into the commissioner, it was discovered that they don't employ a unified process for supplier selection. Data analysis exposed inconsistencies throughout the selection process and revealed room for improvement.
Collected data shows general trends. However, some answers divert from those trends. When choosing suppliers, most product managers perceive resilience enhancing criteria less important. Scope of research into potential suppliers varies. Additionally, monitoring supplier behaviour ranges from active monitoring to monitoring sometimes. These inconsistencies subject the commissioner to increased risk, reduces the chance of catching disruptions early and ultimately lowers supply chain resilience.
The commissioner is recommended to establish a unified supplier selection process. Resilience enhancing criteria should be prioritised and importance of indepth groundwork needs to be stressed. Additionally, active supplier monitoring and official channel, where information on suppliers can be shared, would further enhance resilience.
The current state of supplier selection process at the commissioner company was analysed through an online survey, that gathered both qualitative and quantitative data. Survey was distributed to product managers who are responsible for supplier selection, eleven out of thirteen product managers answered the survey.
In the initial research into the commissioner, it was discovered that they don't employ a unified process for supplier selection. Data analysis exposed inconsistencies throughout the selection process and revealed room for improvement.
Collected data shows general trends. However, some answers divert from those trends. When choosing suppliers, most product managers perceive resilience enhancing criteria less important. Scope of research into potential suppliers varies. Additionally, monitoring supplier behaviour ranges from active monitoring to monitoring sometimes. These inconsistencies subject the commissioner to increased risk, reduces the chance of catching disruptions early and ultimately lowers supply chain resilience.
The commissioner is recommended to establish a unified supplier selection process. Resilience enhancing criteria should be prioritised and importance of indepth groundwork needs to be stressed. Additionally, active supplier monitoring and official channel, where information on suppliers can be shared, would further enhance resilience.