Improving Business Model at UAB “Acrux Cyber Services”
Levon, Tomas (2025)
2025
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2025110527181
https://urn.fi/URN:NBN:fi:amk-2025110527181
Tiivistelmä
Graduation Thesis analyses the challenges and opportunities associated with optimizing the
business model of a Lithuanian company specializing in artificial intelligence and cybersecurity. The research addresses inefficiencies in project handoffs, communication gaps, and resource constraints that hinder operational excellence, with a focus on aligning the organization’s strategies with Lean principles. The approach taken in this thesis is that of qualitative research, where semi-structured interviews and focus group discussions are used to understand operational dynamics. This has highlighted critical needs in streamlined workflows, advanced tools, and enhanced communication frameworks. This research is structured with a theoretical section, research section, and project section, whereby the former two build on the literature and the latter on practical findings. The theoretical part addresses the most essential concepts of business models, including the Business Model Canvas and Lean principles, underlining their applicability to the competitive industry of cybersecurity. This research exposes certain flaws in project clarity, resource allocation, and inter-departmental collaboration. Lastly, the project part proposes practical solutions, including Lean training, workflow optimization, and the introduction of performance metrics, with a detailed budget and implementation timeline.
business model of a Lithuanian company specializing in artificial intelligence and cybersecurity. The research addresses inefficiencies in project handoffs, communication gaps, and resource constraints that hinder operational excellence, with a focus on aligning the organization’s strategies with Lean principles. The approach taken in this thesis is that of qualitative research, where semi-structured interviews and focus group discussions are used to understand operational dynamics. This has highlighted critical needs in streamlined workflows, advanced tools, and enhanced communication frameworks. This research is structured with a theoretical section, research section, and project section, whereby the former two build on the literature and the latter on practical findings. The theoretical part addresses the most essential concepts of business models, including the Business Model Canvas and Lean principles, underlining their applicability to the competitive industry of cybersecurity. This research exposes certain flaws in project clarity, resource allocation, and inter-departmental collaboration. Lastly, the project part proposes practical solutions, including Lean training, workflow optimization, and the introduction of performance metrics, with a detailed budget and implementation timeline.