How servant leadership relates to employee well-being
Mojaeva, Anzela (2025)
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2025120131219
https://urn.fi/URN:NBN:fi:amk-2025120131219
Tiivistelmä
This bachelor’s thesis investigates how servant leadership is related to employee well-being, focusing on job satisfaction, work motivation, and retention intent. The study aimed to contribute to HR and leadership research by analysing whether servant leadership principles such as empathy, humility, and empowerment can enhance workplace experiences.
The theoretical framework reviewed leadership styles, with emphasis on servant leadership and its link to employee well-being. Well-being was defined through organisational indicators such as satisfaction, motivation, and intention to stay.
The empirical part used a quantitative survey distributed to Haaga-Helia students with prior work experience. A total of 26 valid responses were analysed. The findings showed that servant leadership behaviours, particularly empowerment, recognition, and supportive communication, werestrongly associated with higher satisfaction and motivation. However, results on retention intent were mixed, suggesting that while leadership is important, other factors also affect long-term commitment. Overall, the study demonstrates that servant leadership can significantly support employee well-being.
The theoretical framework reviewed leadership styles, with emphasis on servant leadership and its link to employee well-being. Well-being was defined through organisational indicators such as satisfaction, motivation, and intention to stay.
The empirical part used a quantitative survey distributed to Haaga-Helia students with prior work experience. A total of 26 valid responses were analysed. The findings showed that servant leadership behaviours, particularly empowerment, recognition, and supportive communication, werestrongly associated with higher satisfaction and motivation. However, results on retention intent were mixed, suggesting that while leadership is important, other factors also affect long-term commitment. Overall, the study demonstrates that servant leadership can significantly support employee well-being.