An Analysis of the Motivations and Challenges for New Seafarers in the Cruise Ship Industry

Abstract

This thesis examined why new seafarers choose to work in the cruise ship industry and what challenges they face during their employment. The study used a qualitative approach and was based on interviews with three seafarers who have different backgrounds and different levels of maritime experience. The findings indicated that travel opportunities, international crew experience, and learning new skills were important reasons for joining the cruise industry. However, long working hours, limited shore leave, unclear promotion paths, and work life balance issues were identified as key difficulties. Financial benefits were viewed differently, depending on participants previous maritime experience. Based on the findings, the author has introduced the Cruise Career Duality Theory, this theory illustrates the tensions between the frontstage glamour of cruise ships and the backstage reality of hard labour onboard the ship. This thesis also introduced the Seafarer Motivation Constellation, a conceptual chart of the main motivation clusters identified in the study. To make this thesis practically useful, the author designed a prototype website “SeafarerStart (http://seafarerstart.online/)” as an informational tool for students and seafarers interested to join cruise ships as a crew member. The study concluded that career choices in the cruise industry were influenced by both, the attractive image of cruise work and the demanding workload onboard. The findings could help maritime schools and cruise companies in improving training, working conditions, and recruitment strategies for new seafarers.