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How to help employees to go through organisational change. Importance of communication. : Case Company X

Smirnova, Jana (2015)

 
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o help employees to go through organisational change. Importance of communication_Case Company X.pdf (625.3Kt)
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Smirnova, Jana
HAAGA-HELIA ammattikorkeakoulu
2015
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201505117312
Tiivistelmä
Every business, every organisation faces change at a certain moment of its existance. Twenty first century dictates businesses its own rules and pushing companies to implement changes more frequently. Reasons are various, for instance globalisation, new opportunities, cost savings programmes and restructurings. How well change is managed will determine the future of an organisation.

The easiest part of managing change is to create a new vision and plan: these are technical moments. Much harder is to convince people that change is needed and make employees following new organisational rules. This thesis will provide some features of successful change management plan and implementation process. In addition to that, special attention will be paid to people, their personalities in change, resistance to change, ways to overcome it, and importance of communication.

Case Company X is an international company, operating worldwide. Company has recently gone through several changes such as reorganisation and restructuring. The main purpose of this paper is to provide analyses for the company if this change has been implemented successfully. Second purpose is to provide theoretical base for managers about change management techniques.

Qualitative research method was used in this thesis. Eight interviews were conducted to obtain necessary data about Case Company X and provide analyses. Final part of the thesis presents key findings and analyses of the case. It reveals that in general the change was implemented well and recommendations would be to pay special attention to planning, time management, communication and celebrating successes.
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