UPDATING IMS PROGRAM TO MEET ISO 9001-2015 REQUIREMENTS IN A STEEL CONSTRACTION COMPANY
Khan, Md. Udoy Hossen (2015)
Khan, Md. Udoy Hossen
Centria-ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu)
2015
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2015112016987
https://urn.fi/URN:NBN:fi:amk-2015112016987
Tiivistelmä
The purpose of this thesis was to improve and update the quality management system of Pohjanmaan Metalli Oy by using IMS software. In addition to general improvement work, objective was to develop the quality management system so that it can get an ISO 9001-2015 quality certificate. The improvement and development of the quality management system of a company were a methodical and long- spanned activity in both short and long terms. The ISO 9001-2015 quality standard was presented the guidelines for improvement of quality management system. On the other hand, IMS software may be utilized to the extent that was purposeful in the terms of the organizations targets and needs.
In the theoretical part, the term of quality and quality management system was clarified from different points of view and also IMS software was clarified based on process illustration tool, a document management tool, processing tool for feedback and evaluations, a separate section for an organisations indicators, a task management tool and editor for creating manuals. Moreover, ISO 9001-2015 focused on the three enhancements related to the context of the organisation, the introduction of risk based thinking and elaboration of how to manage quality objectives.
In the practical part the quality project of Pohjanmaan Metalli Oy was reviewed from the development plan to practical implementation and certification readiness throughout the IMS software. According to the research the company has improved their external corporate image, quality management system and development activities through the IMS software. Moreover, this research developed their internal process to enhance their working capability.
In the theoretical part, the term of quality and quality management system was clarified from different points of view and also IMS software was clarified based on process illustration tool, a document management tool, processing tool for feedback and evaluations, a separate section for an organisations indicators, a task management tool and editor for creating manuals. Moreover, ISO 9001-2015 focused on the three enhancements related to the context of the organisation, the introduction of risk based thinking and elaboration of how to manage quality objectives.
In the practical part the quality project of Pohjanmaan Metalli Oy was reviewed from the development plan to practical implementation and certification readiness throughout the IMS software. According to the research the company has improved their external corporate image, quality management system and development activities through the IMS software. Moreover, this research developed their internal process to enhance their working capability.