Employee's Motivation : How to improve employees’ motivation in order to increase work performance.
Ho, Oanh (2016)
Ho, Oanh
Metropolia Ammattikorkeakoulu
2016
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201605137674
https://urn.fi/URN:NBN:fi:amk-201605137674
Tiivistelmä
This thesis examines the state of employee’s job satisfaction and motivation at language school KTDC Group that is located in Ho Chi Minh City, Vietnam. The study deals with the major factors that influence teachers’ motivation at the target school. Employee motivation is extremely crucial for the company as it has a great impact on employee’s job performance and responsibility. Especially for companies that are operating in services and education industry, motivated employees are vital. There are certain dominant factors that influence employee motivation and certain requirements need to be met before further action could be taken to improve employee motivation to a greater extent.
The main goals of the study were to explore employee motivation and employees’ opinions concerning their job as an English teacher at KTDC Group; and to discover if there are any changes needed to be implemented or things that are needed to be done in order to further improve employees’ motivation and hence, increase overall performance of the school.
The thesis consists of literature review section studying different motivational theories and an empirical research section focusing on revealing the results of the quantitative and qualitative research on teachers’ motivation. The empirical research was carrying out in two part; part 1 is a quantitative descriptive research that was conducted on a total of 20 expat teachers working at KTDC Group language school using SPSS software; and part 2 was qualitative research using personal interviewing methods with 5 teachers randomly picked from 20 teachers that participated in the first part of the survey.
The research revealed that job satisfaction and motivation of teachers at KTDC is generally in good level indicated that most teachers are motivated and satisfied with their job. The dominant factors that influence their job satisfaction are recognition, work environment, wages and the job itself. However, there are certain improvements should be executed to be able to increase further the teacher motivation such as better performance evaluation system and more often interaction between different management levels and teachers that could be implemented.
The main goals of the study were to explore employee motivation and employees’ opinions concerning their job as an English teacher at KTDC Group; and to discover if there are any changes needed to be implemented or things that are needed to be done in order to further improve employees’ motivation and hence, increase overall performance of the school.
The thesis consists of literature review section studying different motivational theories and an empirical research section focusing on revealing the results of the quantitative and qualitative research on teachers’ motivation. The empirical research was carrying out in two part; part 1 is a quantitative descriptive research that was conducted on a total of 20 expat teachers working at KTDC Group language school using SPSS software; and part 2 was qualitative research using personal interviewing methods with 5 teachers randomly picked from 20 teachers that participated in the first part of the survey.
The research revealed that job satisfaction and motivation of teachers at KTDC is generally in good level indicated that most teachers are motivated and satisfied with their job. The dominant factors that influence their job satisfaction are recognition, work environment, wages and the job itself. However, there are certain improvements should be executed to be able to increase further the teacher motivation such as better performance evaluation system and more often interaction between different management levels and teachers that could be implemented.