Proposing a Common ERP-based Process to Manage Price Lists
Avelli, Erika (2016)
Avelli, Erika
Metropolia Ammattikorkeakoulu
2016
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201605137797
https://urn.fi/URN:NBN:fi:amk-201605137797
Tiivistelmä
This study focuses on proposing a common, ERP-based process for two selected units of the case company to manage their price lists. It addresses the most important needs of the process such as security and accessibility of data. Additionally, the study presents the benefits of capturing the information available in the company and making it available and usable within the company.
The research design includes five stages starting from the current state analysis, followed by the search for best practice which leads to shaping the proposal. First, the CSA was conducted discovering several issues to be addressed, being one of the most relevant the lack of security and accessibility in the fashion data is stored and kept. Then, relevant ideas were collected from best practice. Finally, the study involved stakeholders from both units in the discussion on the proposal building and then proposal validation. Since the researcher was not part of the case company but was in close collaboration with the participants, it helped to minimize the researcher bias.
The outcome of the study is a common process that could serve as a starting point for further harmonization of the price list management. If found suitable, the logic behind the proposal can also be applied to a similar process needed also in other units of the company. The benefits of the proposed process are first, the security of key data such as price lists. Second, the accessibility to the data by the concerning departments. Finally, downstream processes and, most importantly, customers will be benefited by getting more accurate data. In addition, the proposed process can be implemented with the resources available in the company.
The research design includes five stages starting from the current state analysis, followed by the search for best practice which leads to shaping the proposal. First, the CSA was conducted discovering several issues to be addressed, being one of the most relevant the lack of security and accessibility in the fashion data is stored and kept. Then, relevant ideas were collected from best practice. Finally, the study involved stakeholders from both units in the discussion on the proposal building and then proposal validation. Since the researcher was not part of the case company but was in close collaboration with the participants, it helped to minimize the researcher bias.
The outcome of the study is a common process that could serve as a starting point for further harmonization of the price list management. If found suitable, the logic behind the proposal can also be applied to a similar process needed also in other units of the company. The benefits of the proposed process are first, the security of key data such as price lists. Second, the accessibility to the data by the concerning departments. Finally, downstream processes and, most importantly, customers will be benefited by getting more accurate data. In addition, the proposed process can be implemented with the resources available in the company.