EVALUATING JOB SATISFACTION LEVELS : Case: Truong An Joint Stock Company (TACO)

Abstract

Truong An Joint Stock Company (TACO) is garment producing company, which is located in Hai Phong, Vietnam. The main business is completing the outsourcing orders from foreign companies. TACO is also a long-term partner with variety of domestic enterprises. The thesis aimed to identify factors which affect the levels of job satisfaction in TACO. The current status quo of TACO employees’ satisfaction was measured; it has been the useful data source for targeting the strength to encourage and the dissatisfying points to improve. The dominant part of workforce is belonging to factory. This thesis implied in the scope of all departments. It provided the fundamental understanding about job satisfaction including the needs, values and expectation. The series of factors consist of salary and compensation; workplace safety and working conditions; administration and supervision; atmosphere and communication; work and achievement; responsibility; recognition and feedback; and advancement. The quantitative research method was used gathering numerical data. There were 68 respondents over 100 surveys distributed. The overall levels are satisfied; besides, there are two noticeable factors received the significant respond. ‘Atmosphere and communication’ are very strong in TACO because of the friendship and partnership. In contrast, ‘achievement’ factor influence negatively toward the workers’ emotion. The most realistic advice is reviewing the reward policy and organises more team-work activities to help young employees, who always got a low level of job satisfaction, to integrate the internal community. The design and content of the questionnaire are able to reuse.