Development of Prototype of Analytical Subsystem in R and Integration with Enterprise Resource Planning System
Hämäläinen, Andrei (2017)
Metropolia Ammattikorkeakoulu
2017
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201705066649
https://urn.fi/URN:NBN:fi:amk-201705066649
Tiivistelmä
This master’s thesis is devoted to customer analysis of fund-raising processes in non-profit organisations.
Non-profit organisations are interested in the analysis of collected fund-raising data because it helps them to improve their possibilities for communication with donors and volunteers. They need to analyze and classify the fund-raising data to look for the most profitable ways of working with different segments of donors.
To achieve the claimed goal, the data collected in fund-raising processes needs analysis and presentation of analysis results in forms the most convenient for end users. Based on the presented information, end users will get a current view of the situation, its historical development and future trends.
The present study examined customer analysis methodologies and tools and their integration possibilities with the existing Enterprise Resource Planning System written in Java and implemented as a web-system.
In the practical part of the study, a prototype was created to support the analytical needs of fund-raising processes in non-profit organisations and the analytical subsystem was integrated with the existing Java ERP web-system.
Non-profit organisations are interested in the analysis of collected fund-raising data because it helps them to improve their possibilities for communication with donors and volunteers. They need to analyze and classify the fund-raising data to look for the most profitable ways of working with different segments of donors.
To achieve the claimed goal, the data collected in fund-raising processes needs analysis and presentation of analysis results in forms the most convenient for end users. Based on the presented information, end users will get a current view of the situation, its historical development and future trends.
The present study examined customer analysis methodologies and tools and their integration possibilities with the existing Enterprise Resource Planning System written in Java and implemented as a web-system.
In the practical part of the study, a prototype was created to support the analytical needs of fund-raising processes in non-profit organisations and the analytical subsystem was integrated with the existing Java ERP web-system.