Planning System of Work Shifts for Catering Service Company

Abstract

The study was carried out for a catering company called Blockfood. Usually a catering company works on a customer’s premises or another place the customer has selected, thus there is no constant work place where the employees would arrive. Additionally, most of the employees work as freelance employees and are called to work on request. This kind of work requires in advance done work shift planning to make sure that there are all the needed employees at every customer event.

The objective of the study was to make the work shift planning process more reliable and less time consuming. Previously, finding available employees and placing them to a certain date and event was a time-consuming process for the management of the catering service company because it had to be done manually by phone calls or email.

The result of the study is a web application for planning work shifts. This helps to find available employees and place them to a certain event. The application was implemented using modern web application development techniques such as AngularJS, Node.js, Bootstrap and MongoDB.

The application testing was carried out together with the catering company using predefined test cases. The result of the study is already a usable and final product which can be used to maintain the catering company's customer event information. Since such an application would act as a central point of the company's work there is a need for further development and maintaining since new ideas and features are requested when the application is used on a daily basis.