Designing model for career development service
Grigoryevskaya, Alexandra (2017)
Grigoryevskaya, Alexandra
Metropolia Ammattikorkeakoulu
2017
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2017120419522
https://urn.fi/URN:NBN:fi:amk-2017120419522
Tiivistelmä
The purpose of this thesis was to design a model for a new career development service. The service has to solve the existing career development problems, such as understanding personal position and opportunities in the job market, ways to develop new skills, and how to keep the skill set up-to-date.
This study was based on existing knowledge and best practices about Service Design and Database modelling. The chosen conceptual frameworks for different parts of the service model execution created a holistic conceptual framework for service model design. It can be used for modeling other online services.
The model was explained graphically by using Service Encounter Blueprint, Entity-Relational modelling with verbal description. The validation of the service model was done by creating database prototype with real-life data. After that it was tested with specialists from chosen occupational area.
This thesis fulfilled the assigned objective. The designed model received good assessment from the users. Nonetheless, this study is only the first step for creating an online Career Development Service. The model can be changed in the next steps of service creation due to different reasons (for example, data analysis results, software specifics). But this is a well-described and validated model for the next steps of service creation.
This study was based on existing knowledge and best practices about Service Design and Database modelling. The chosen conceptual frameworks for different parts of the service model execution created a holistic conceptual framework for service model design. It can be used for modeling other online services.
The model was explained graphically by using Service Encounter Blueprint, Entity-Relational modelling with verbal description. The validation of the service model was done by creating database prototype with real-life data. After that it was tested with specialists from chosen occupational area.
This thesis fulfilled the assigned objective. The designed model received good assessment from the users. Nonetheless, this study is only the first step for creating an online Career Development Service. The model can be changed in the next steps of service creation due to different reasons (for example, data analysis results, software specifics). But this is a well-described and validated model for the next steps of service creation.