The Impact of Change Management on Organizational Success

Abstract

ABSTRACT Author Ageng’o Shadrack Okemba Title The Impact of Change Management on Organizational Success Year 2018 Language English Pages 49+5 Name of Supervisor Peter Smeds

The objective of the thesis was to ascertain the impact of Change Management toward the success of an organization. This literary work considered, the principle for change, how to effectively implement change in an organization, the importance of managing change and the role of management in change. To add more weight to the study and provide sufficient proof, several models on change management were also utilized in-depth. The thesis focuses on four key models. The four models were used because they have a direct correlation to the objective and, hence, made it much easier to solve the thesis problem. These models include; Lewin’s Change Management Model, McKinsey 7 S Model, Kotter’s Change Management Theory and Kübler-Ross Five-Stage Model. After a successful study of the topics, it emerged that change requires management and full support of employees. Proper timings should be designed during change implementation. Lastly, a successful change agenda takes into account both internal and external stakeholders, that is, employees, management, and customers.