New Business Model for Mobile Services : Business model proposal for mobile services
Miettinen, Risto (2018)
Metropolia Ammattikorkeakoulu
2018
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2018112718659
https://urn.fi/URN:NBN:fi:amk-2018112718659
Tiivistelmä
The objective of this thesis was to create a proposal for a new business model for mobile services. The new business model would help sales and operations to better promote and execute mobile services at the customer premises in the future.
Better management of the business would free resources at the service centers and mobile service vehicles to concentrate on their own businesses and in that way enable more growth. Better management and a clear business model would also result in better customer retention and satisfaction.
Better management of the business would free resources at the service centers and mobile service vehicles to concentrate on their own businesses and in that way enable more growth. Better management and a clear business model would also result in better customer retention and satisfaction.