"Chen, Yujia" - Selaus tekijän mukaan Julkaisut

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    • Hotel robots: an exploratory study of Generation Z customers in China 

      Chen, Yujia; Xue, Tao; Tuomi, Aarni; Wang, Ziya (Emerald, 2022)
      Purpose Given little light has been shed on the preference of Generation Z tourists or tourists from different cultural backgrounds toward service robot preference in hospitality contexts, this study aims to explore robot ...