"banking services" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
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Enhancing Customer Service in Commercial Banks of Bangladesh : a data-driven approach through customer feedback analysis
(2025)Customer satisfaction in commercial banks of Bangladesh is increasingly influenced by both digital platforms and in-branch services. However, many banks struggle to meet growing customer expectations. This research ... -
Factors Affecting Customers’ Adoption of Digital Payment in Nepal
(2025)In the era of technology, Nepal is also observing a quick shift towards the adoption of digital payments, primarily due to the revolution of mobile banking applications and smartphone penetration. Due to the slow and steady ... -
The Impact of Digital Transformation on Banking Services and Customer Experience : a study of the Nepalese banking sector
(2025)The present study analyzes the impact of digital transformation on banking services and customer experience in the Nepalese banking sector. The study examines how digital technologies impact banking operations regarding ... -
The Impact of Digital Transformation on Banking Services and Customer Experience in Bangladesh in Light of Financial Transactions
(2025)Digital banking has transformed the financial landscape of Bangladesh by offering greater accessibility and efficiency to the banking services. However, differences in adoption based on gender, age, and economic level ... -
The role of internet banking as in delivery channel : enhancing service delivery, customer satisfaction, and business efficiency in the banking sector
(2025)Internet banking represents a key delivery route that information technology advancements have transformed banking operations during the past few years. Banking institutions must innovate their digital systems because their ...
