Cultural intelligence in team leadership - Insights from an AI-assisted HR management learning game
Lappalainen, Katja (2019)
Lappalainen, Katja
2019
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201905159987
https://urn.fi/URN:NBN:fi:amk-201905159987
Tiivistelmä
The aim of this thesis is to build professional competence on cultural intelligence and explain how it can aid to form a productive cross-cultural team, as well as find out the possible cross-cultural challenges international students may face in the Productive Leadership game situations. The cross-cultural topic of the game had not been studied, yet many previous local studies had.
The study was conducted as qualitative research, with action research as the chosen approach. The literature review introduces selected theories and concepts connected to cross-cultural team leadership. These include themes such as cultural intelligence, interpersonal skills, team leadership, roles, and development.
Based on the study and literature review cultural understanding is a significant element in cultural adaptation. The main findings of this study indicate that the game is applicable and functional in a cross-cultural environment. It is useful for cultural understanding especially for more hierarchical top-down cultures because of its low power distance nature.
The study was conducted as qualitative research, with action research as the chosen approach. The literature review introduces selected theories and concepts connected to cross-cultural team leadership. These include themes such as cultural intelligence, interpersonal skills, team leadership, roles, and development.
Based on the study and literature review cultural understanding is a significant element in cultural adaptation. The main findings of this study indicate that the game is applicable and functional in a cross-cultural environment. It is useful for cultural understanding especially for more hierarchical top-down cultures because of its low power distance nature.