Internal communication at Hydroline Ltd
Vovk, Riina (2019)
Vovk, Riina
2019
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2019060414705
https://urn.fi/URN:NBN:fi:amk-2019060414705
Tiivistelmä
This thesis takes a comprehensive look at the internal communication at Hydroline Ltd. The objective of the thesis was to map out the current situation of internal communication and find out possible solutions and ideas for improving it in the future.
The theoretical framework of the thesis takes a look at what is internal communication in general and why do companies need it in their everyday operations. The theoretical framework creates the base for the analysis at the end of the thesis where the possible solutions for improvements are presented. Theoretical part also takes a look at what is digital communication and how has it evolved the way we communicate.
A questionnaire was made as a part of the thesis process. The questionnaire mapped out the current situation of internal communication from the personnel’s viewpoint and they were asked to give their own opinions and suggestions for the future regarding internal communication. The questionnaire was executed with Surevey Monkey tool and was sent by e-mail for Hydroline’s white collars and as a link via company’s intranet for the production employees. Alltogether the questionnaire gathered 54 responses.
According to the theoretical sources and the questionnaire results, tips and suggestions were made for the future. The questionnaire brought up some pitfalls in the current methods of internal communication at Hydroline and the presented suggestions are focused on them.
The theoretical framework of the thesis takes a look at what is internal communication in general and why do companies need it in their everyday operations. The theoretical framework creates the base for the analysis at the end of the thesis where the possible solutions for improvements are presented. Theoretical part also takes a look at what is digital communication and how has it evolved the way we communicate.
A questionnaire was made as a part of the thesis process. The questionnaire mapped out the current situation of internal communication from the personnel’s viewpoint and they were asked to give their own opinions and suggestions for the future regarding internal communication. The questionnaire was executed with Surevey Monkey tool and was sent by e-mail for Hydroline’s white collars and as a link via company’s intranet for the production employees. Alltogether the questionnaire gathered 54 responses.
According to the theoretical sources and the questionnaire results, tips and suggestions were made for the future. The questionnaire brought up some pitfalls in the current methods of internal communication at Hydroline and the presented suggestions are focused on them.