FCA terms of Finnish-Russian deliveries: Company X Case
Dosovitckaia, Liubov (2019)
2019
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2019112121770
https://urn.fi/URN:NBN:fi:amk-2019112121770
Tiivistelmä
The subject of the thesis is the effective use of an international commercial term (Incoterm) in Finnish-Russian shipments in the target company. The purpose of this thesis is to identify the issues the company face with during FCA (Free Carrier) Incoterm delivery process and to give recommendations on how to eliminate them. The case company requested to collect opinions from all the parties of the FCA delivery process and to identify the challenges that occur at different stages.
The thesis used qualitative research to achieve the goals. The empirical part of the study was created from several sources, and the research part was conducted with four thematic interviews. Each of the interviewees represented a party taking part in the FCA delivery process: customers, Company X logistics team, Company X sales team and terminals.
The study showed that the company is already struggling with problems at different stages of the process. Some actions to prevent the challenges have already been taken. At the same time, other identified challenges require a more individual approach. The thesis includes recommendations to help to avoid these issues.
The thesis used qualitative research to achieve the goals. The empirical part of the study was created from several sources, and the research part was conducted with four thematic interviews. Each of the interviewees represented a party taking part in the FCA delivery process: customers, Company X logistics team, Company X sales team and terminals.
The study showed that the company is already struggling with problems at different stages of the process. Some actions to prevent the challenges have already been taken. At the same time, other identified challenges require a more individual approach. The thesis includes recommendations to help to avoid these issues.